The change management process ensures that when changes are made, the goals of the business are retained, no new risks are created and all relevant people are informed.
The process is executed by the Change-Manager
, but the Asset-Manager has also access to the stored data of executed processes and will be informed.
The first step is a question-step.
This step is to find out whether it is a change in hardware (e.g. new hardware), in software or in the configuration of assets.
If it is about a change in hardware (path on the left), the next step is to enter information in a table.
The columns of the table are name of the new hardware, the hardware that will be replaced (optional), the number of new or replaced assets, the planned date for the change and a contact person.
In the next subsequent step, the asset manager is informed and can review the entered information.
If this is about a change in software (path in the middle), the next step requires entering a more precise description of what software it is and how it will be used in the future.
The next step is to enter information in a table. The columns are the name of the software, licensing information, affected systems, number of instances, date of change and a contact person.
Subsequently, the asset manager is informed and can review the entered information.
If this is about a change in an existing configuration (path on the right after the first question), free text can be entered in the next step.
This text requires description of the change, the effects, the affected systems and the planned date for activating the change.
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With the Cybermain Governance platform, you can easily create arbitrary processes by defining and connecting process-steps.
There are question-steps, steps in which a file upload is requested, steps in which a table has to be filled out, free-text is required or someone is informed with a message and needs to confirm that message.
The processes can be executed by users, roles or groups in an organization.
As soon as a new step has to be carried out, the corresponding users are automatically informed.
The collected information is securely stored and can be exported by the process owner.
Create arbitrary processes for your organization or adapt and use default processes.